GDPR Compliance

Last Updated: January 1, 2026

Our Commitment

While we primarily serve Australian clients, we respect the privacy rights of all individuals, including those protected under the European Union's General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: When you voluntarily provide information through forms or communications
• Contractual Necessity: To fulfill service agreements and installations
• Legitimate Interest: To improve our services and respond to inquiries
• Legal Obligation: To comply with applicable laws and regulations

Your GDPR Rights

If you are an EU resident, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Request limitation on how we process your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw previously given consent at any time

Data Protection Measures

We implement appropriate technical and organizational measures to ensure data security, including:

• Encryption of sensitive data during transmission
• Access controls and authentication requirements
• Regular security assessments and updates
• Staff training on data protection principles

International Data Transfers

If we transfer personal data outside of Australia or the EU, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymized.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month.

Complaints

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with your local data protection authority.