Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information that you provide directly to us when you request consultations, submit inquiries, or use our services. This may include:

• Name and contact information (email address, postal address)
• Property details relevant to solar installation assessments
• Energy consumption information you choose to share
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Conduct site assessments and prepare customized recommendations
• Process service requests and manage installations
• Send important updates about your solar system or service
• Improve our services and customer experience

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Service providers who assist with our business operations, under strict confidentiality agreements
• Regulatory authorities when required by law
• Professional advisors such as accountants or legal counsel when necessary

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet-based system can be completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal requirements
• Opt out of marketing communications

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.

Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us at [email protected].